It is with great pleasure that I endorse Debbie and Wayne Baumgarten and their amazing company, Cook Profitability Services.
As a healthcare provider, I am extremely cognizant of the first impression a patient has of an office. I truly believe this interaction sets the tone for the entire patient experience. I therefore consider these people to be of paramount importance to the success of our practice.
We have been totally impressed with Debbie and Wayne both personally and professionally as well as their high quality and knowledgeable employees in the Call Center.
We consistently receive WONDERFUL feedback from patients about what a positive experience they provide for our patients with specific comments about their knowledge, care, concern and professionalism.
We at our office continue to be impressed with their communication skills and their eagerness to resolve any patient concerns and questions in an expeditious and effective manner with excellent follow through with the patients.
We feel blessed to have the opportunity to work with Cook Profitability Services and recommend them enthusiastically as a tremendous asset for your business and quality patient care.
Leigh Ann Scott, MD